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Frequently Asked Questions

GIFTSHABIBI is UAE’s largest multi-category online gifting company, providing one of the best range of gifts, flowers, personalized products,  Birthday, New Baby, Corporate and souvenir and many other gifting ideas for all personal occasions & festivals (both domestic & international). The firm has a global footprint with almost half of its orders originating from outside of UAE and delivering gifts to major cities/states in UAE­

We take online orders through its website and you may also email us at: or Whatsapp: +971528257416:

You can follow the steps to place order:

1. Add to cart

2. Proceed to checkout

3. Give your information/shipping information

4. add Delivery date

5. Select payment

6. Confirm order

Once clicked on "Confirm" it will take you the payment page or order success page 

GIFTSHABIBI provides a wide variety of payment options ranging from cards to COD.

Below is a complete list of payment options that you can use at GiftsHabibi:

  • Credit/Debit cards: We accept credit/debit cards including Visa, Master. We also accept all domestic & international credit cards
  • PayPal: We also accept payment through PayPal, also through paypal checkout you can pay with Credit/Debit cards including Visa, Master, Maestro & American Express.
  • Cash on Delivery:  We do accept Cash on delivery, only if the customer confirms the order and COD before the delivery.
  • Internet banking: We accept net banking payments for all orders. For banking transactions you need to make the payment and send us the confirmation of the payment made.

We are continuously adding more & more payment options to help our customers such as Money transfer. 

GIFTSHABIBI is a one-stop shop for all kinds of gifting requirement. We have created best collections for almost all kinds of occasions, events & recipients. We manage the gifts from over 2000 product categories. We are also specialized in unique gifting ideas/gift categories like Personalized products, Gift Hampers, Baskets, Flowers, Cakes and Handmade chocolates. We also offer large signature collections of over 2000 products for all key festivals in UAE, including both domestic (National Day, Eid ,etc) and international (valentine’s day, Christmas & mother’s day, etc) festivals.

In rare transactions when you have made the payment and have not received an order confirmation email within 24hours, please call/whatsapp our customer care at +971528257416 during Sunday to Thursday between 10 am to 7 pm.

We will help you with the order. We will either refund your money or create an order for you, whichever you prefer. In case you are not able to call us, please write to us at

Our complete website is secured by an SSL encryption. The green bar that appears in your browser address bar shows ‘https’ which highlights a secure connection.

All your data and transaction related details are accepted through the SSL protocol ensuring high level of security.

It is highly suggested not to share your GIFTSHABIBI account or your card details with anyone. or not to leave unattended to any public computer/devices. 

You can place a bulk order at the GIFTSHABIBI website directly. However, we do have a corporate sales & bulk orders team which caters to bespoke and/or large gifting requirements. We can help you with bulk orders as small as 50 pieces to as large at 10,000 pieces.

Please write to us at and someone from our sales team will get in touch with you shortly.

GIFTSHABIBI delivers its products in all Major Cities in UAE. We deliver our Gifts to major cities as Dubai, Sharjah, Ajman, Abu Dhabi,

Along with other location as Fujairah, Ras al Khaimah, & Al Ain  for specific products.

Apart from our own delivery network, we use premium courier partners etc for our local deliveries. It may take longer to deliver products to remote locations.

Yes, you can place order for same day delivery in Dubai, Sharjah & Ajman only. If the order is placed before 11:00 AM UAE time, then the order is delivered on the same day.

Gifts delivery is available only in UAE and delivery time is 10 am to 7pm but specific time slots may also be managed on request and is charged additional.


Same Day Delivery: Order before 11:00 am (GST) 49 AED

Standard Delivery: Other than same day 29 AED 

Mid Night Delivery: Time from (11pm - 11:59 pm) 49 AED



Standard Delivery: Other than same day (Cakes & Flowers) 39 AED 



Standard Delivery: Other than same day (Only Cakes & Flowers) 49 AED 

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